Refund Policy

1. Eligibility for Refund

Refunds will only be granted for services that were not delivered or if technical issues occurred that prevented proper delivery.

No refunds will be issued for successfully completed orders. If the requested service was provided correctly, the refund is not applicable.

Refund requests must be submitted within 7 days of the purchase.

2. Refund Conditions

Refunds will be credited to your account balance on the SMM panel, which can be used for future purchases.

No cash refunds, bank transfers, or credit card reversals will be issued, except in exceptional cases at our discretion.

If there is a platform error or significant delay in service delivery, we will review the refund request within 48 hours.

3. Exclusions

Refunds will not be granted if the order was incorrectly placed due to customer error, such as providing an incorrect social media URL or selecting the wrong service.

Services that involve gradual actions (followers, likes, views) may take time to complete. Delays within normal parameters do not qualify for a refund.

4. Refund Request Process

To request a refund, please contact us through [insert contact method: email, form, etc.] with the order number and a description of the issue.

Once your request is received, our team will review your case and notify you of the outcome within 3 business days.

5. Policy Changes

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page and will take effect immediately.

6. Special Cases

If a service cannot be fulfilled due to circumstances beyond our control (e.g., changes in social media platform policies, bans, etc.), we will contact you to offer an alternative solution or a partial refund.